NVH ships from Palma, Baleares. All domestic orders and shipments will be processed and shipped via Correos Espana or Lallala within 3-5 business days, pending payment authorization and verification. All international orders will be shipped via DHL Express within 3-5 business days, pending payment authorization and verification. Orseund Iris delivers worldwide.
Please allow 24 hours for your tracking number & shipping label to update.
We offer returns for either store credit, a refund in the original form of payment, or an exchange for a different color. If you would like to return or exchange an item purchased on www.nvh-bags.com, please send us a request for a return authorization within 30 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
- Items must be returned in new & unused condition, with all original packaging and tags attached including our "DO NOT REMOVE" hangtag.
- We cannot refund or take returns on clothing that has been worn or used. - Returns must be returned with any additional gifts included with your purchase for a full refund. If gifts are unreturned, we will charge you for these items and they will be deducted from your refund.- Initial shipping charges cannot be refunded.
- Orseund Iris reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.